Marketing Clinic

on News

Watch and learn: the State of Customer Experience in the Nordics

Marketing Clinic and Lumoa are joining forces to host a live discussion on the state of Customer Experience in the Nordics. Join the free webinar on the 5th of September as we share valuable insights, up-to-date facts and essential information while answering your most burning questions.

The webinar will also give you a sneak peek into Lumoa’s comprehensive report, The 2018 State of Customer Experience. The report presents findings from a survey of over 100 Customer Experience and Customer Success Leaders from various industries and will be published in October.


Join us on September 5th (3 PM EEST) to talk about current challenges, future opportunities and valuable experiences in the area of Customer Experience Management. The interactive session will be hosted by:

Ville Korpinen, Customer Experience Design at Marketing Clinic,
Suvi Lindfors, co-founder of Lumoa.

Here is just a taste of what will be covered during the broadcast:

  • Benchmarks of CEM practices and priorities in the Nordics
  • Challenges and struggles for CX leaders
  • The essentials that need to be improved
  • Customer Experience Management KPIs
  • Your questions!
  • And more.

Reserve your spot for the free webinar now through this link.

You can also use this opportunity to secure your copy of the free 2018 State of Customer Experience report.